Legal Notice

Visitors to our website are required to accept the following terms and conditions in return for the information given about us, our business and the services we provide.

Conditions of Use

1. We use our reasonable efforts to include accurate and up-to-date information on our web pages. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.

2. The information on these web pages has been prepared with reasonable care and is believed by us to be legal, honest, decent, and truthful as of the date of its preparation.

3. You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be solely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.

4. We do not accept any liability in connection with any third-party websites which may be linked or accessible through our website, and we do not endorse or approve the contents of any such site.

5. Except where expressly stated to the contrary the text and graphics in the information contained in this website is the copyright of Fitness First. You may download or print out individual selections of these web pages only if explicitly used for your personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication, whether on paper or electronic media or any other form, is expressly prohibited.

6. The entire contents of these web pages remain our property and are copyright with all rights reserved.

Free Month Voucher Terms and Conditions

  • You must bring the original voucher to be eligible for promotion redemption with a unique Voucher Code number given to you.
  • You must follow the redemption rules as stated on the voucher.
  • Not redeemable for cash & not exchangeable.
  • One per person.
  • Lost vouchers will not be replaced and only the original voucher must be handed into reception.
  • The earliest the voucher can be redeemed is in the last month (one month notice apply) of your minimum term that excludes any freeze period.
  • Valid at Fitness First Middle East. Restrictions may apply.
  • Membership must be valid/active and clear of arrears at the time of using their voucher.
  • Voucher allows entry to the existing membership tier only.
  • Voucher redemption remains subject to Management discretion.
  • This email cannot be used to claim the free month promotion, above Ts&Cs are to be followed.
  • It is the member responsibility to ensure they meet the stated above Ts&Cs to enjoy the promotion.

Please feel free to contact our club or any member of our team for any queries you may have. 

Online Campaigns/offers & Promotions Terms & Conditions

  • Must register online via the Fitness First website to receive exclusive offers.
  • Confirmation email after registering on the website must be presented at the club to redeem any offers & promotions.
  • Campaign offers & promotions, including free access and guest passes, are valid only during the duration of the campaign and are considered expired once the campaign ends. 
  • Not tradable or redeemable for cash.
  • All Club Standard Terms and Conditions apply.
  • Specific Ts&Cs apply per campaign. Ensure you familiarize yourself with those as participation in campaigns indicates acceptance of Ts&Cs.
  • No alternatives can be given to any prizes/purchases under Campaigns/Offers and Promotions.
  • If a promotion is linked to third party in partnership with Fitness First, a specific vendor Ts&Cs may apply.
  • Prices inclusive of VAT charges. VAT applies to all transactions as per local law. For more information, visit the FAQ page.

GENERAL COMPETITION TERMS & CONDITIONS

  • The winners will be contacted directly by Fitness First Middle East and will be required to produce a valid ID to collect the prize.
  • The winners will need to revert to the contact person at Fitness First Middle East within 48 hours of being contacted. Failure to do so will result in the next eligible entry being selected as the winner.
  • Fitness First Middle East shall not be responsible or liable for any late, lost, misdirected notifications or for a winner’s unsuccessful efforts to claim the prize.
  • The prize is not transferable or tradable for cash. The prize is subject to change at Fitness First Middle East’s sole discretion without notice.
  • Fitness First Middle East reserves the right to accept any user and to disqualify any user once accepted if it has reasonable grounds. Non-compliance with the Competition Guidelines and Terms & Conditions will automatically disqualify the winner from availing the prize. In the event that any User is disqualified from this Competition or is unreachable where the User is a winner, Fitness First Middle East may use its sole discretion to decide what to do with the prize. Any new User selected in such an event shall be subject to these Terms & Conditions.
  • Entrants may not use any words/images that are defamatory, discriminatory or in any way offensive to the GCC’s culture and heritage.
  • Fitness First Middle East reserves the right to delete and/or disqualify any entry that is in breach of this.
  • Fitness First Middle East assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communication lines failure destruction, or unauthorized access to and /or alteration of entries.
  • Fitness First Middle East and/or any other person or party associated with the Competition shall not be liable for any loss or damage - personal injury, indirect or consequential loss - in connection with either participation in this promotion or with any prizes offered.
  • Fitness First employees and their immediate families are not eligible to enter any competitions for Fitness First Middle East unless clearly mentioned.
  • Prices inclusive of VAT charges. VAT is applicable to all transactions as per local law. For more information visit the FAQ page. 
  • During the presale phase of a new club, any membership plan on giveaway for a social media competition will be in effect once the respective club opens.

All Social Media Competition giveaways for memberships will be HOME CLUB STATUS ONLY.

  • If an existing member wins a competition for free membership, the membership will be added on once existing membership ends and it will be HOME CLUB STATUS ONLY for that specific club.
  • If an existing member wins membership for another club and wishes to remain a member of their existing club, they can pay the difference of the home club membership won against their current membership and upgrade their status to platinum or titanium where applicable.

DUBAI FITNESS CHALLENGE 2020 TERMS & CONDITIONS

Around Fitness First clubs in 30 days

  • Challenge is open to Fitness First members and non-members who are residents of the United Arab Emirates, KSA, Bahrain, Kuwait, Jordan and are aged 18 and over.
  • Winner can give the second membership to his/her nominated but should ensure they are above the age of 16 as that is minimum age for using/accessing Fitness First facilities.
  • The winner will be selected by way of a random draw from all entries.
  • Challenge open at 06:00 AM on the 30th Oct and closes at 11 PM on the 28th Nov and entries submitted between these dates will be considred for the challenge and draw.
  • The competition to win prizes is not open to employees of Fitness First, freelance contributors or anyone else connected to the company.
  • The winner will be notified by phone, email and SMS by a representative of Fitness First directly and hence it is the responsibility of the participants tp ensure to provide correct details. If a winner does not respond within 72 hours of being notified of their win, the winner's prize is forfeited and Fitness First shall be entitled to select another winner in accordance with the process described above. If a winner rejects their prize or the entry is invalid or in breach of these terms, the winner's prize will be forfeited and Fitness First shall be entitled to select another winner.
  • The prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.
  • The winner consents to the use by Fitness First and its related companies, both before and after the closing date of the competition for an unlimited time, of the winner's image, photography and name for publicity purposes if required, and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the competition, all entrants consent to the same.
  • Fitness First reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this competition with or without prior notice due to reasons outside its reasonable control.
  • Entrants into the competition shall be deemed to have accepted these Terms & Conditions.

30 x 30 MYZONE challenge

  • Members must complete 30 moves (workout) in 30 consecutive days and ensure to upload the workout before 28th November.
  • Member must ensure MYZONE belt is worn during workout and workout done without a MYZONE belt will not be included.
  • Member must ensure MYZONE belt is functioning properly and it is the sole responsibility of the member and under no circumstance Fitness First will be held responsible for non-functioning of MYZONE
  • Fitness First reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this competition with or without prior notice due to reasons outside its reasonable control.
  • Members will be sent an email for the collection of prizes (One 30x30 branded towel and an experience voucher) and members will be able to collect it from their registered club.
  • Prizes might vary depending on the location.
  • Entrants into the competition shall be deemed to have accepted these Terms & Conditions.