Best Customer Journey Mapping at CX Live Awards Middle East 2025
Fitness First is proud to announce that we have been awarded Best Customer Journey Mapping at the prestigious CX Live Awards Middle East 2025, a recognition that underscores our continued commitment to delivering exceptional member experiences across every touchpoint.
The CX Live Awards celebrate excellence in customer experience strategy, innovation, and execution across the region. Being recognised in the category of Customer Journey Mapping highlights our focus on designing and delivering a seamless, intuitive, and personalised journey for every member — from the very first interaction through to long-term engagement and loyalty.